General policy

  1. This document is an electronic record in terms of applicable law including the Information Technology Act, 2000 and the rules and regulations issued there under, as amended from time to time, that requires publishing the rules and regulations, privacy policy and user agreement for accessing and/ or transacting and/ or usage of the Website and sets out the terms and conditions governing it and the disclaimers or any other terms which supplement or vary the same (“General Policy”). The Terms of Use shall apply mutatis mutandis to the access or use of the Company’s Mobile application (including all software, source codes, interfaces, and such other items included or associated therewith) (“Mobile Application”).
  2. The terms defined herein shall mutatis mutandis apply to (i) Shipping Policy, (ii) Return and Refund/Replacement Policy, (iii) Privacy and Security Policy, (iv) Pricing Policy, and such other policies, as may be added, from time to time by the Company (each, a “Policy”) and vice versa. This electronic record is generated by a computer system and does not require any physical or digital signature. By accessing the Website, in any way, or, by purchasing any products offered for sale on the Website, from time to time (“Products”) or by subscribing to or use any of the services offered on the Website, you agree that you have read, understood the General Policy along with the terms laid down in each Policy, as applicable (collectively, “Terms of Use”).
  3. The domain name [“”] (“Website”) is operated by WorkStore Limited, a company incorporated under the Companies Act, 1956, having its registered office at Knowledge House, Shyam Nagar, Jogeshwari Vikhroli Link Road, Jogeshwari (East), Mumbai – 400060, Maharashtra, India, hereinafter referred to as “Company” or “we” or “our” or “us” (and shall include its successors and assigns).
  4. The use of this Website is regulated by the Terms of Use which shall constitute a legally binding and enforceable agreement between the Company and any natural or legal person (whether incorporated or not) who visits, accesses, uses, deals with, transacts and/ or places orders and/ or purchases any Product, hereinafter referred to as “User” or “you” or “your” or “Customer” (and shall include successors, legal heirs, administrators, executors and assigns).
  5. All materials including images, texts, illustrations, designs, icons, photographs, music clips, video clips, whether written or otherwise and the Products or any information relating to the Products (including but not limited to price and packaging) and all services offered on this Website (“Content”) are solely for your information and for your personal and non-commercial use only, and the same should not be considered as a substitute for professional advice. The Company and its affiliate companies, each of their respective directors, consultants, contractors, employees, and/ or suppliers assume no responsibility for any consequence relating directly and/or indirectly to any action and/or inaction that you take based on the Content. While we strive to keep the Content accurate, complete and up-to-date, the WorkStore group cannot guarantee, and will not be responsible for any direct or indirect damage and/or loss whatsoever related to, the accuracy, completeness or any other aspect of any Content or the Website. We provide the Content strictly on an “as is” and “as available” basis and disclaim to the fullest extent permissible under applicable law, all warranties, express or implied, as to the accuracy of the Content.
  6. We may change, suspend and/or discontinue the Product(s) at any time, including the availability of the Content (or any part thereof); and may also impose limits on and/or restrict your access to parts and/or all of the Content or the Website itself, in each case, without any notice and/or liability whatsoever.
  7. We reserve the right, at our sole discretion, or as may be required by law, to amend the Terms of Use anytime without any prior intimation to you. Your continued use of the Website subsequent to such an amendment will be deemed as your acceptance of such modified Terms of Use.
  8. Any person who uses or accesses the website represents to be competent to contract or purchase the products; and if you are registering as a business entity, you represent and warrant that you have the authority to bind such business entity to the Terms of Use.
  9. Unless otherwise specified, the Products are directed solely at those who access this Website from India and we make no representation that any Product is appropriate for use or available outside India. Those who choose to access this Website from outside India is responsible for compliance with local laws to the extent they are applicable. We will deliver the Products only within India and will not be liable for any claim relating to any Product ordered from outside India.
  10. All telephonic conversations between you and the Company may be recorded and you hereby consent to such monitoring and recordation.
  11. In the event that part or all of the ownership of the Company or any of its services or products are sold or transferred, all lists and data which contain personnel information including demographic information, buying information may be transferred to the new owner.



Invitation to offer

  1. The Content only constitutes an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the Terms of Use. We reserve the right to accept or reject your offer, in part or in full. Our acceptance of your order will take place only upon dispatch of the Product(s) ordered. Dispatch of all the Product(s) ordered, may or may not happen at the same time, in such a scenario, only that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to remain an offer to us and we reserve the right to accept or reject such balance order, at our sole discretion.
  2. We reserve the right, at our sole discretion, to limit the quantity of Products purchased per User or per order. These restrictions may be applicable to orders placed by the same account or the same payment instrument, or also to orders that use the same billing and/or shipping address. We will endeavour to provide notification to the User should such limits be applied.


  1. WorkStore is committed to providing competitive prices every day, on everything offered on its Website. In order to ensure competitiveness as well as take cognizance of any inflation or other market changes, WorkStorereserve the rights to update the prices on “” from time to time without any advance notice to the Customers. Customer confirms & agrees to the prices displayed on the website before placing the order
  2. While we strive to provide accurate Product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a Product until you place an order and we accept the order. In the event that a Product is listed at an incorrect price or with incorrect information due to an error in pricing or Product information, we retain the right, at our sole discretion, to refuse or cancel any orders placed for that Product.
  3. In the event that a Product is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. If your credit/ debit/ cash card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit/ debit/ cash card account for such amount.

Account and registration

  1. Any information provided to us during the registration process or otherwise, will be protected in accordance with our Privacy Policy available on Company’s Website “workstorein”.
  2. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activity that occur in or through your account. We will not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorized use of your password you should notify us by contacting us immediately at [] and/or calling us on [1800-210-7000]. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability whatsoever.
  3. Company in order to serve Customers effectively, will send alerts, information, updates including shipment updates etc. to users through SMS, Emails, or phone. Users by registering with us agree and authorize Company to send such alerts, information SMS’s or Emails.
  4. You also agree and confirm that you will:
    1. provide accurate, current and complete information whenever prompted by the Website or when required by the Website’s registration form (“Registration Data”).
    2. maintain and promptly update the Registration Data to keep it accurate, current and complete at all times. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If you provide any information that is untrue, inaccurate, incomplete, or not current or if we have reasonable grounds to suspect that such information is not in accordance with the Terms of Use (whether wholly or in part thereof), we reserve the right to reject your registration and/or indefinitely suspend or terminate your membership and refuse to provide you access to the Website.
  • indemnify and keep indemnified the WorkStore Group from and against all claims resulting from the use of any detail/information/Registration Data that you post and/or supply to the Company. The Company shall be entitled to remove any such detail/information/Registration Data posted by you without any prior information. (iv) in order to ensure that we are not violating any right that you might have in your Registration Data, grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) that you have in the Registration Data, in any media now or in future known, with respect to your Registration Data solely to enable us to use such Registration Data you have supplied to us.

Representations, warranties and covenants

  1. You understand and undertake that you shall be solely responsible for the Registration Data and undertake to not host, display, upload, modify, publish, transmit, update or share any information that:
    1. Belongs to another person and to which the User does not have any right to
    2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, seditious, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • Harms minors in any way;
  1. Infringes any patent, trademark, copyright or other proprietary rights of any person anywhere in the world;
  2. Violates any law for the time being in force;
  3. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
  • Impersonates another person;
  • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  1. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation;
  2. Creates liability for the Company or cause the Company to lose (in whole or in part) the services of the Company’s ISPs or other suppliers;
  3. Is in the nature of political campaigning, unsolicited or unauthorized advertising, promotional and/ or commercial solicitation, chain letters, pyramid schemes, mass mailings and/or any form of ‘spam’ or solicitation; or is illegal in any other way.
  1. The User agrees and understands that the Company reserves the right to remove and/or edit such detail / information. Further, the Company, upon obtaining knowledge by itself or having been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information that is contravention of Clause
  2. above, shall act within reasonable and statutory timelines and where applicable, work with the User or owner of such information to disable the same. Furthermore, the Company reserves the right to preserve such information and associated records for at least 90 (ninety) days for investigation purposes.
  3. You shall not, directly or indirectly attempt to gain unauthorized access to the Website, other Users’ account(s), computer systems and/or networks connected to the Website through hacking, phishing, password mining and/or any other means (whether now known or hereafter developed or invented) or obtain any material or information through any means not intentionally made available to User.

Where the User is a Business customer, the User represents and warrants that it holds all licenses, consents and governmental approvals including (i) sales tax/value added tax/service tax/excise duty registration; or (ii) a trade license; or (iii) relevant licenses and permits for carrying on retail trade; or (iv) certificate of incorporation or registration as a society or registration as a public trust for its self-consumption, and shall promptly provide copies of the same to the Company, before registration.

Corporate Office

Work Store Limited,
Shah & Nahar Industrial Estate,
2nd Floor, Parijat House,
10/76 Apte Properties,
Off. Dr Elijah Moses Rd,
Maharashtra, Worli,
Mumbai – 400018

Lighting Experience Showroom

Work Store Limited, RK Logi World, D Block,
Revenue Village Yevai, Near to Shamyana Dhaba,
Maharashtra, Bhiwandi – 421302

Get in touch

Email :
Phone number : 1800-210-7000